Terms & Conditions


To order

online – www.buffersfleece.com
e-mail – info@buffersfleece.com
telephone – 01600 712744 (Mon. – Fri. 9:00am. to 5:00pm)
post – ‘Buffers’ Cotes Barn, The Cotes, Llanrothal, Monmouthshire NP25 5QL


cheques – to “Buffers UK”
credit cards- we accept all major credit and debit cards


All prices are inclusive of VAT at the current rate.


Any information sent to us is treated with the upmost care, we use strict procedures and security systems to ensure privacy . We never pass on contact details to another party.


If the item you require is in stock then we will post one the next business day, however, if we are out of the particular garment, then as we make all Buffers locally we shall be able to make and send one within 21 days (normally much sooner ).

Returns and Exchange

All our garments are hand made with care in the Welsh borders. We understand that sometimes an item has to be returned ( for colour, size or unsuitability ) we are happy to exchange or refund provided they are returned within 14 days, are unworn and ( where possible ) in the original packaging. Goods returned to Buffers at your own expense and we advise that a certificate of posting is obtained as we cannot be responsible for items lost in the return post.

Thank you.